EON Contact Phone Number

E.ON Customer Service number |  0843 506 9877

E.ON is one of the UK’s leading Energy companies, supplying Gas and Electric to both Residential and Business users.

You can call the E.ON Contact number on  0843-506 9877 to discuss a range of topics including:-

  • Gas and Electric supplies for Home and Business users
  • The Products and Services available from E.ON
  • Your account
  • Saving Energy
  • Help and support

GAS AND ELECTRIC SUPPLIES FOR HOME AND BUSINESS USERS

HOME USERS

Eon contact numberYou can call the EON customer services  0843 506 9877 and discuss the various tariff plans that are available and what benefits you could be entitled to (eg Tesco Clubcard Points)

You may want to consider a prepayment meter. A Customer support advisor can explain what tariffs are available and which benefits you may be able to claim.

You can also submit a meter Reading over the phone.

You can discuss some really simple Energy saving schemes.

Low income households can get help to heat their homes for less. (An application may be necessary)

Get Help and Support with such things as

  • Complaints
  • Renewing your tariff
  • Understanding your Bill
  • Paying by Direct Debit
  • How to read your Meter
  • What to do in an Emergency. NOTE If you smell Gas or think there is a Gas Leak call the National Gas Service Emergency Line immediately on 0800 111 999
  • Information and what do in the event of Power Cuts.

BUSINESS USERS

E.ON class their Business users based on the amount of Energy they use.

Small to Medium users are those businesses that spend less than £25,000 per annum on Electricity or £15,000 per annum on Gas and have less than 20 sites. Large Energy users are those businesses that spend more than £25,000 per annum on Electricity or £15,000 per annum on Gas, and have more than 20 sites. There are various business Gas and Electric plans available so call the EON phone number   0843-506 9877.

E.ON can also provide a Business Energy Manager who can offer advice on your Energy planning and easy to use Software to help you understand your usage habits. Call the EON telephone number   0843 506 9877

You can also discuss a range of topics including:-

  • Energy saving tips
  • Sustainable energy
  • New Connections
  • Switching to E.ON
  • Your responsibilities and legal obligations
  • Carbon reduction

 

PRODUCTS AND SERVICES AVAILABLE

Call the Support line on 0843 506 9877 to discuss any of the following:-

  • The range of Tariffs available
  • New Residential Connections
  • Switching to E.ON
  • Prepaid meters
  • Payment schemes ( Direct Debits)
  • The services of an Account Manager
  • Central Heating Care (Avoid Winter breakdowns and no more cold baths!)
  • Feed in Tariffs
  • Energy Saving Home improvements
  • Loyalty Rewards

 

YOUR ACCOUNT

You can discuss any of the following points about your account by Calling the Customer service contact number on 0843 506 9877

  • Paying your Bill
  • Reading your Meters
  • Pre-paid Meters
  • Moving Home
  • Switching to E.ON
  • Setting up an online account
  • Smartphone Apps
  • Loyalty bonuses ( Tesco Clubcards)

 

SAVING ENERGY

It is becoming more important than ever to make efforts to reduce Energy consumption to save money and reduce the emission of harmful greenhouse gases. You can discuss a variety of ways to save money and be more ‘energy efficient’ by speaking to an advisor on the Customer Support Helpline on 0843 506 9877. Ask about:-

  • Smart Meters – allowing you to take control. Over 220,000 have been installed so far
  • Ways to save Energy and Money!
  • Energy Saving Home Improvements
  • Getting help – to make sure you are getting all of the benefits to which you are entitled.
  • Debt Support – find out about help that can be given to Vulnerable and Low income families

 

HELP AND SUPPORT

If you have any queries or concerns then speak to an advisor on the Support line now on 0843 506 9877.

Get Help and Support with such things as

  • Complaints
  • Renewing your tariff
  • Understanding your Bill
  • Paying by Direct Debit
  • How to read your Meter
  • Joining E.ON
  • Central Heating services
  • Has there been a power cut
  • What to do in an Emergency. NOTE If you smell Gas or think there is a Gas Leak call the National Gas Service Emergency Line immediately on 0800 111 999

E.ON has published a Code of Practice, which sets out the Standards of Service you can expect. This covers

  • Complaints from Residential and Business Customers
  • Help and advice with paying bills
  • Prepayment options
  • Customers with Special Needs
  • Energy efficiency
  • Gaining Access to your property – Security and Identity cards
  • E.ON Sales Charter – Giving honest, open and transparent advice to Customers at all times
  • Ombudsman Services: Energy – for any unresolved Complaints

Call the Customer Services Helpline now on 0843 506 9877 to discuss any of these issues.

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