British Gas Contact Number

British Gas Customer Service | 0843 506 9290

Calls to these numbers costs 7ppm plus your phone company’s access charge

british gas contact telephone numberBritish Gas is a company that provides energy for a staggering 12 million homes across the UK, with an impressive 30,000 plus employees based all over the UK.

If you think you can either smell gas, have a gas leak, or are concerned that fumes that contain Carbon Monoxide are escaping from an appliance in your house, you must call the free Gas Emergency Services emergency line – 0800 111 999.

To speak to British Gas Customer Services, call now on 0843-506-9290.

Opening Times:

Monday – Friday: 08:00 – 20:00
Saturday – 08:00 – 18:00

Being the UK’s largest provider of Energy, British Gas has a lot of responsibility, but as well as keeping many of Britain’s homes warm and the lights on, they are continuously turning their profits into investments to guarantee Britain’s energy supply for the future generations to come.

If you want to ring the British Gas contact number on 0843-506-9290, they will be happy to help you with a number of every day queries such as:

  • Bills and Payments
  • Online Account
  • Boiler and Homecare
  • Meters and Meter readings
  • Nectar Points
  • Tariffs and Add-ons
  • Pay as you go Energy
  • Moving Home
  • Save Energy – Save Money
  • And More; includes Mobile App help, Remote Heating Control and Emergencies

British Gas has also taken the time to listen to its customers in 2010. Touring up and down the country coast to coast, British Gas gave 40 of its customers the chance to visit and question any and every part of the company to get some honest feedback. They found the feedback so reliable and helpful that British Gas has now set up its very own permanent Customer Board, which was found in 2011. This has helped the company so that they can keep listening to its customers and keep improving the services that they are offering.

To reach the British Gas helpline, call 0843-506-9290.

Some of the recent proposals that have occurred over the last few years due to the introduction of the Customer Board have been put into place as well as a five-point plan to provide direction for it. Some of the Customer Recommendations are:

  • Newly designed bill – Reduced clutter and unnecessary complicated jargon, snapshots of energy usage, shows how they can save money.
  • Launch of Remote Heating Control – Allows customers to control their heating via the Internet or through their mobile phone.
  • Personalised Tariff Checks – This happens every 6 months on their online account or bills to let them know if they could be saving money using another tariff.
  • Reduction in number of Tariffs – 2 Tariff types, either fixed or variable.
  • Installation of 700,000 Smart Meters – Put into both homes and business so customers can compare their electricity and gas by either the hour, day, week, month and year, whilst being able to set their own energy usage targets to help save money.

Want to speak to the team? Call the British Gas customer care number on

British gas Customer Service Contact Phone Number

Restructured in the early 1970s, the UK’s gas industry was back in business after the Gas Act 1972 was passed. The act merged together all of the area boards and the British Gas Corporation was formed. In 1986, the prime minister at the time, Margaret Thatcher, passed the Gas Act 1986 which led to the privatisation of the company, on the 8th of December 1986 its shares were floated on the London Stock Market and it was eventually valued at £9 billion, which happened to be the highest equity offering ever at that stage.

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